As our business has grow and expanded, we have found that maintaining two websites is a significant drain on our limited staff. In order to provide the best service to all our customers, as well as our vendors we have made the decision to move all product fulfilment to our marketplace exclusively. As such,…
Dear Valued Customers, We are moving to Tennessee! Our family and businesses which include 3DP Train and Western Rails Company will be getting packed up and moved in June. This means that we must shut down our printers for a little while. We are planning to keep the shutdown as short and sweet as…
We have been experiencing shipping delays on international orders. Several countries have placed restrictions on international packages that they receive and it has slowed the overall shipping process. We are currently accepting international orders, however, we have seen the following delays from the time we ship the item: Australia: Over 1 month
Shipping lead times have not yet been established on the new Form 3L (Large format) Printer. Orders will be printed and fulfilled in the order they are received and we will make every effort to stay within the normal 14 day lead time. However, due to the large size of this printer, products take…
Over the last several years we have had steady growth. Starting with a few models available on an online market place, to growing company with several printers of our own. We have taken many requests from our customers, custom printed models for friends, and learned a lot along the way. For some time now…
We have moved our site to a new web host. This host will provide a much faster and enjoyable experience for all of us. However, as we are still working out all the bugs from the transfer, please contact us at [email protected] if you find anything out of place or not working correctly. Especially…
Due to Covid-19 we are experiencing delays from some of our suppliers. We anticipate there may be additional interruptions in the coming weeks. We appreciate your patience and will ship all orders as quickly as possible. If your order is impacted, we will contact you directly. Thank you for your patience and understanding. Currently affected…
What Has Changed We have made the move to the in-house production of our products! We are now in the process of updating our existing products to meet the tolerances of our new equipment and provide you with the high quality, accurate, and detailed models you have come to expect from us! Along with…
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